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Enterprise Content Management for the Healthcare Industry

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Imaging Solutions, Inc. has a broad range of experience assisting healthcare organizations with Enterprise Content Management solutions including document & data capture, ERM, and workflow/business process management solutions. 

Our solutions can integrate with Hospital Information Systems, Home Care Information Systems or financial systems. 

Some of our clients include:

  • In-home health care provider management companies
  • Pathology services providers
  • Regional HMOs
  • Large health insurers
  • Home Medical Equipment (HME) providers

Regulations and Other Challenges

The healthcare industry is facing a variety of challenges related to the huge quantity of information, data and forms that flow through the organization.  These documents include eligibility, enrollment, payment/remittance, referrals, Explanation of Benefits forms (EOBs), HCFA and UB92 claim forms, claim status reports, lab reports, prescriptions, service orders, insurance cards, patient files, admittance records and more.  The Healthcare Insurance Portability and Accountability Act (HIPAA) and Medicare Conditions of Participation (MCP) require that patient and medical records must be retained for specified periods.  Much of this information contains patient health information that must be protected under HIPAA.  To address their information exchange, retention, privacy and compliance issues, companies are striving to do the following:

  • Increase security
  • Decrease unauthorized information access
  • Decrease paper handling and processing
  • Eliminate manual keying
  • Validate data
  • Streamline workflow
  • Increase tracking
  • Improve claims handling and delivery times
  • Automate records management

All of these issues can be addressed with an Enterprise Content Management solution.

Hospitals

There is tremendous potential for increasing the efficiency of hospital workers and drastically reducing the risk of medical errors without changing how healthcare professionals conduct business or provide care.  System wide solutions can be customized for a provider’s specific needs and budget and can help realize such benefits as tightening the revenue cycle.

Sample Applications

  • Claims
  • EOBs
  • Lab Management
  • Medical Records
  • Nurse Notes
  •  RX Mail Fulfillment